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+91 9878096941
L-907, 9th Floor, VVIP Addresses, Raj nagar Extension, Uttar Pradesh, India-201017
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Terms & conditions

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Terms and Conditions

Effective : 17-03-2025
 

Introduction

Welcome to Shiva Tribe! We appreciate your interest in our range of premium ghee, skincare, and hair care products. Our mission is to provide high-quality, ethically sourced products that support a holistic and natural lifestyle. By accessing and using https://shivatribe.org/ (“the Website”), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please refrain from using the Website.

  1. Acceptance of Terms By accessing and using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you disagree with any of the terms stated here, you must discontinue use of our Website immediately.
  2. Services Offered Shiva Tribe offers a variety of wellness and natural products, including but not limited to:
  • Ghee Products: Desi Cow Ghee, Himalayan Badri Cow Ghee.
  • Skin Care: A range of natural skincare products.
  • Hair Care: Various hair care solutions crafted with Ayurvedic principles.
  1. User Obligations
  • Account Registration: You may be required to create an account to access certain features of the Website. You agree to provide accurate and up-to-date information.
  • Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  1. Orders and Payments
  • Product Listings: While we strive to provide accurate descriptions, we do not guarantee error-free product details.
  • Pricing: Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
  • Payments: Accepted payment methods are listed on our checkout page. By placing an order, you agree to complete the payment for the selected products.
  1. Shipping and Delivery
  • Shipping: We offer delivery across India. Shipping charges and estimated delivery times are displayed at checkout.
  • Delivery: While we strive to meet delivery timelines, delays due to unforeseen circumstances are beyond our control.
  1. Returns and Refunds
  • Returns: Products can be returned within 7 days of receipt, provided they are unused and in their original packaging. Contact us at enquiry@shivatribe.org to initiate a return.
  • Refunds: Refunds will be processed within 14 business days of receiving the returned product. Shipping charges are non-refundable.
  1. Intellectual Property All content on this Website, including text, images, logos, and graphics, is the property of Shiva Tribe or its content providers and is protected under intellectual property laws.
  2. Limitation of Liability Shiva Tribe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
  3. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
  4. Changes to Terms We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised terms.
  5. Contact Information For any questions or concerns, please reach out to us:
  • Phone: +91 9878096941
  • Email: enquiry@shivatribe.org, grevances@shivatribe.org

Last Updated: March 20, 2025